{"id":894,"date":"2025-11-29T11:18:51","date_gmt":"2025-11-29T08:18:51","guid":{"rendered":"https:\/\/skydive-zanzibar.com\/?page_id=894"},"modified":"2026-01-13T09:45:35","modified_gmt":"2026-01-13T06:45:35","slug":"refund-cancellation-policy","status":"publish","type":"page","link":"https:\/\/skydive-zanzibar.com\/sw\/refund-cancellation-policy\/","title":{"rendered":"Sera ya Kurejesha Pesa na Kughairi"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"894\" class=\"elementor elementor-894\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e971a72 e-flex e-con-boxed e-con e-parent\" data-id=\"e971a72\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-251b0a5 e-con-full e-flex e-con e-child\" data-id=\"251b0a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-008f719 elementor-widget elementor-widget-heading\" data-id=\"008f719\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Sera ya Kurejesha Pesa na Kughairi<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fb9d3e e-flex e-con-boxed e-con e-parent\" data-id=\"9fb9d3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e7b4c3 elementor-widget elementor-widget-heading\" data-id=\"6e7b4c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sera ya Kurejesha Pesa na Kughairi<br>\n<h3>Kupiga mbizi angani Zanzibar \u2013 Kupiga mbizi angani kwa pamoja<\/h3><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2a1ae5 e-flex e-con-boxed e-con e-parent\" data-id=\"b2a1ae5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a103c79 elementor-widget elementor-widget-text-editor\" data-id=\"a103c79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>1. Jumla<\/h3><p>Sera hii ya Kurejeshewa Pesa na Kughairi inatumika kwa nafasi zote za kupiga mbizi kwa pamoja zinazofanywa na African Skydive Ventures Ltd, zinazouzwa kama Skydive Zanzibar (&quot;sisi&quot;, &quot;sisi&quot;, &quot;yetu&quot;).<\/p><p>Kwa kuweka nafasi, unakubali na kukubaliana na masharti yaliyoainishwa hapa chini.<\/p><h3>2. Amana na Malipo<\/h3><ul><li>Uwekaji nafasi unathibitishwa tu mara tu malipo (amana au kiasi kamili, kama ilivyoainishwa wakati wa kuweka nafasi) yamepokelewa.<\/li><li>Amana hazirejeshwi, isipokuwa kama ilivyoainishwa katika Sehemu ya 5 na 6 ya sera hii.<\/li><li>Malipo kamili lazima yakamilishwe kabla ya kuruka angani, kama ilivyoelekezwa wakati wa mchakato wa kuweka nafasi.<\/li><\/ul><h3>3. Kughairi kwa Wateja<\/h3><p>Ukighairi nafasi yako kwa sababu yoyote, masharti yafuatayo yanatumika:<\/p><ul><li>Zaidi ya siku 14 kabla ya kuruka kwako kupangwa:<br \/>Kiasi chochote kilicholipwa, ukiondoa amana isiyoweza kurejeshwa, kinaweza kurejeshwa.<\/li><li>Siku 7-14 kabla ya kuruka kwako kupangwa:<br \/>50% ya bei yote ya kuweka nafasi inaweza kurejeshewa pesa.<\/li><li>Chini ya siku 7 kabla ya kuruka kwako kupangwa:<br \/>Hakuna marejesho yatakayotolewa.<\/li><li>Kushindwa kuhudhuria (hakuna onyesho):<br \/>Hakuna marejesho yatakayotolewa.<\/li><\/ul><p>Kughairi yote lazima kuwasilishwe kwa maandishi (barua pepe au njia rasmi ya kutuma ujumbe inayotumika wakati wa kuweka nafasi).<\/p><h3>4. Kubadilisha ratiba na Mteja<\/h3><ul><li>Ombi moja la kupanga upya ratiba linaweza kushughulikiwa bila malipo, kulingana na upatikanaji, ikiwa litaombwa angalau siku 7 kabla ya kuruka kwa ratiba.<\/li><li>Maombi ya ziada ya kupanga upya ratiba au kupanga upya ratiba kwa kuchelewa yanaweza kutozwa ada ya utawala au kuchukuliwa kama kughairi.<\/li><\/ul><h3>5. Hali ya Hewa na Uendeshaji<\/h3><p>Kupiga mbizi angani ni shughuli inayotegemea hali ya hewa. Usalama ndio kipaumbele chetu cha juu zaidi.<\/p><p>Ikiwa kuruka hakuwezi kuendelea kutokana na hali ya hewa, wasiwasi wa usalama, masuala ya ndege, au vikwazo vya uendeshaji, tutatoa:<\/p><ul><li>Tarehe ya kuruka iliyopangwa upya au<\/li><li>Marejesho ya kiasi kilicholipwa, ukiondoa amana (isipokuwa kama imeelezwa vinginevyo wakati wa kuweka nafasi)<\/li><\/ul><p>\u00a0<\/p><p>Hakuna fidia itakayotolewa kwa gharama za ziada kama vile malazi, usafiri, au mabadiliko ya usafiri.<\/p><h3>6. Vizuizi vya Kimatibabu na Usalama<\/h3><ul><li>Ikiwa huwezi kuruka angani kutokana na hali zisizojulikana za kiafya, kuzidi uzito, ulevi, au kushindwa kufuata maagizo ya usalama, hakuna marejesho yatakayotolewa.<\/li><li>Ni jukumu la mteja kukagua mahitaji yote ya ustahiki, matibabu, na uzito kabla ya kuweka nafasi.<\/li><\/ul><h3>7. Kufika kwa Ucheleweshaji<\/h3><p>Wateja lazima wafike kwa wakati uliowekwa ulioainishwa katika uthibitisho wao wa kuweka nafasi.<\/p><ul><li>Kufika kwa kuchelewa kunaweza kusababisha kuruka kufutwa kutokana na vikwazo vya uendeshaji.<\/li><li>Katika hali kama hizo, nafasi hiyo itachukuliwa kama kutoonekana na hakuna marejesho yatakayotolewa.<\/li><\/ul><h3>8. Vocha za Zawadi<\/h3><ul><li>Vocha za zawadi hazirejeshwi na haziwezi kukombolewa kwa pesa taslimu.<\/li><li>Vocha ni halali kwa kipindi kilichotajwa wakati wa ununuzi na lazima zitumike kabla ya tarehe ya mwisho wa matumizi.<\/li><\/ul><h3>9. Uhifadhi wa Watu Wengine<\/h3><p>Nafasi zinazowekwa kupitia mawakala wa usafiri, waendeshaji watalii, au mifumo ya watu wengine zinategemea sera hii na masharti ya mtu mwingine. Marejesho lazima yashughulikiwe kulingana na njia ya awali ya kuweka nafasi.<\/p><h3>10. Usindikaji wa Marejesho<\/h3><ul><li>Marejesho yaliyoidhinishwa yatashughulikiwa kwa kutumia njia ya awali ya malipo inapowezekana.<\/li><li>Muda wa usindikaji wa marejesho unaweza kutofautiana kulingana na benki, watoa huduma za malipo, na mifumo ya ubadilishaji wa sarafu.<\/li><\/ul><h3>11. Marekebisho ya Sera<\/h3><p>Skydive Zanzibar ina haki ya kurekebisha Sera hii ya Kurejesha Fedha na Kughairi wakati wowote. Sera inayotumika wakati wa kuweka nafasi itatumika.<\/p><h3>12. Mawasiliano<\/h3><p>Ikiwa una maswali kuhusu kughairi au kurejeshewa pesa, tafadhali wasiliana nasi kwa kutumia maelezo rasmi ya mawasiliano yaliyotolewa kwenye tovuti yetu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7eee31f elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"7eee31f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0a38c4e e-con-full e-flex e-con e-child\" data-id=\"0a38c4e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b10b8f elementor-widget elementor-widget-gallery\" data-id=\"0b10b8f\" data-element_type=\"widget\" data-e-type=\"widget\" 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href=\"https:\/\/skydive-zanzibar.com\/wp-content\/uploads\/2025\/11\/Skydive-Zanzibar-Team-005.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"0b10b8f\" data-elementor-lightbox-title=\"Skydive Zanzibar Team 005\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NjIyLCJ1cmwiOiJodHRwczpcL1wvc2t5ZGl2ZS16YW56aWJhci5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzExXC9Ta3lkaXZlLVphbnppYmFyLVRlYW0tMDA1LmpwZyIsInNsaWRlc2hvdyI6IjBiMTBiOGYifQ%3D%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/skydive-zanzibar.com\/wp-content\/uploads\/2025\/11\/Skydive-Zanzibar-Team-005.jpg\" data-width=\"1080\" data-height=\"1080\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89bbb31 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"89bbb31\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8db22b elementor-widget elementor-widget-heading\" data-id=\"d8db22b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PICHA NA VIDEO ZAKO ZA SKYDIV<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43db722 elementor-widget elementor-widget-heading\" data-id=\"43db722\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wageni Halisi, Miruko Halisi, Mandhari Halisi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81aed03 elementor-widget elementor-widget-text-editor\" data-id=\"81aed03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Hifadhi matukio!<\/strong> Hakikisha unaangalia video na picha zetu zilizohaririwa kitaalamu za uzoefu wako, pamoja na uhariri wa sekunde 30 kwa Instagram.\u00a0\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09039d9 elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"09039d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-skew\" href=\"https:\/\/skydive-zanzibar.com\/sw\/gallery\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Tazama Matunzio<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Cancellation Policy Skydive Zanzibar \u2013 Tandem Skydives 1. General This Refund and Cancellation Policy applies to all tandem skydiving bookings made with African Skydive Ventures Ltd, trading as Skydive Zanzibar (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d). By making a booking, you acknowledge and agree to the terms outlined below. 2. Deposits and Payments A booking is [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-894","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund &amp; Cancellation Policy - Skydive Zanzibar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/skydive-zanzibar.com\/sw\/refund-cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund &amp; Cancellation Policy - Skydive Zanzibar\" \/>\n<meta property=\"og:description\" content=\"Refund &amp; Cancellation Policy Skydive Zanzibar \u2013 Tandem Skydives 1. 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