{"id":894,"date":"2025-11-29T11:18:51","date_gmt":"2025-11-29T08:18:51","guid":{"rendered":"https:\/\/skydive-zanzibar.com\/?page_id=894"},"modified":"2026-01-13T09:45:35","modified_gmt":"2026-01-13T06:45:35","slug":"refund-cancellation-policy","status":"publish","type":"page","link":"https:\/\/skydive-zanzibar.com\/it\/refund-cancellation-policy\/","title":{"rendered":"Politica di rimborso e cancellazione"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"894\" class=\"elementor elementor-894\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e971a72 e-flex e-con-boxed e-con e-parent\" data-id=\"e971a72\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-251b0a5 e-con-full e-flex e-con e-child\" data-id=\"251b0a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-008f719 elementor-widget elementor-widget-heading\" data-id=\"008f719\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politica di rimborso e cancellazione<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fb9d3e e-flex e-con-boxed e-con e-parent\" data-id=\"9fb9d3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e7b4c3 elementor-widget elementor-widget-heading\" data-id=\"6e7b4c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politica di rimborso e cancellazione<br>\n<h3>Skydive Zanzibar \u2013 Lanci in tandem<\/h3><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b2a1ae5 e-flex e-con-boxed e-con e-parent\" data-id=\"b2a1ae5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a103c79 elementor-widget elementor-widget-text-editor\" data-id=\"a103c79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>1. Generale<\/h3><p>La presente Politica di rimborso e cancellazione si applica a tutte le prenotazioni di paracadutismo in tandem effettuate con African Skydive Ventures Ltd, operante come Skydive Zanzibar (&quot;noi&quot;, &quot;ci&quot;, &quot;nostro&quot;).<\/p><p>Effettuando una prenotazione, riconosci e accetti i termini indicati di seguito.<\/p><h3>2. Depositi e pagamenti<\/h3><ul><li>La prenotazione \u00e8 confermata solo dopo aver ricevuto il pagamento (acconto o importo totale, come specificato al momento della prenotazione).<\/li><li>I depositi non sono rimborsabili, salvo quanto indicato nelle Sezioni 5 e 6 della presente politica.<\/li><li>Il pagamento completo deve essere effettuato prima del lancio, come indicato durante la procedura di prenotazione.<\/li><\/ul><h3>3. Annullamenti del cliente<\/h3><p>Se annulli la tua prenotazione per qualsiasi motivo, si applicano le seguenti condizioni:<\/p><ul><li>Pi\u00f9 di 14 giorni prima del salto programmato:<br \/>Qualsiasi importo versato, escluso il deposito non rimborsabile, potr\u00e0 essere rimborsato.<\/li><li>7\u201314 giorni prima del salto programmato:<br \/>Potrebbe essere rimborsato l&#039;importo pari a 50% del prezzo totale della prenotazione.<\/li><li>Meno di 7 giorni prima del salto programmato:<br \/>Non verr\u00e0 effettuato alcun rimborso.<\/li><li>Mancata presenza (no-show):<br \/>Non verr\u00e0 effettuato alcun rimborso.<\/li><\/ul><p>Tutte le cancellazioni devono essere comunicate per iscritto (tramite e-mail o tramite il canale di messaggistica ufficiale utilizzato durante la prenotazione).<\/p><h3>4. Riprogrammazione da parte del cliente<\/h3><ul><li>\u00c8 possibile accettare gratuitamente una richiesta di riprogrammazione, soggetta a disponibilit\u00e0, se inoltrata almeno 7 giorni prima del salto programmato.<\/li><li>Ulteriori richieste di riprogrammazione o riprogrammazioni tardive potrebbero comportare una commissione amministrativa o essere considerate come una cancellazione.<\/li><\/ul><h3>5. Condizioni meteorologiche e operative<\/h3><p>Il paracadutismo \u00e8 un&#039;attivit\u00e0 che dipende dalle condizioni meteorologiche. La sicurezza \u00e8 la nostra massima priorit\u00e0.<\/p><p>Se un salto non pu\u00f2 essere effettuato a causa delle condizioni meteorologiche, di problemi di sicurezza, di problemi con l&#039;aeromobile o di vincoli operativi, offriremo:<\/p><ul><li>Una data di salto riprogrammata o<\/li><li>Rimborso dell&#039;importo versato, escluso il deposito (salvo diversa indicazione al momento della prenotazione)<\/li><\/ul><p>\u00a0<\/p><p>Non verr\u00e0 fornito alcun risarcimento per costi aggiuntivi quali alloggio, trasporto o modifiche del viaggio.<\/p><h3>6. Restrizioni mediche e di sicurezza<\/h3><ul><li>Se non puoi lanciarti con il paracadute a causa di condizioni mediche non dichiarate, superamento dei limiti di peso, intossicazione o mancato rispetto delle istruzioni di sicurezza, non verr\u00e0 emesso alcun rimborso.<\/li><li>\u00c8 responsabilit\u00e0 del cliente verificare tutti i requisiti di idoneit\u00e0, medici e di peso prima di prenotare.<\/li><\/ul><h3>7. Arrivo in ritardo<\/h3><p>I clienti devono arrivare all&#039;orario specificato nella conferma della prenotazione.<\/p><ul><li>L&#039;arrivo in ritardo potrebbe comportare l&#039;annullamento del salto a causa di vincoli operativi.<\/li><li>In tali casi, la prenotazione verr\u00e0 considerata come mancata presentazione e non verr\u00e0 effettuato alcun rimborso.<\/li><\/ul><h3>8. Buoni regalo<\/h3><ul><li>I buoni regalo non sono rimborsabili n\u00e9 convertibili in denaro.<\/li><li>I buoni sono validi per il periodo indicato al momento dell&#039;acquisto e devono essere utilizzati prima della data di scadenza.<\/li><\/ul><h3>9. Prenotazioni di terze parti<\/h3><p>Le prenotazioni effettuate tramite agenzie di viaggio, tour operator o piattaforme di terze parti sono soggette sia alla presente politica sia ai termini e alle condizioni della terza parte. I rimborsi devono essere elaborati secondo il canale di prenotazione originale.<\/p><h3>10. Elaborazione del rimborso<\/h3><ul><li>I rimborsi approvati verranno elaborati utilizzando, ove possibile, il metodo di pagamento originale.<\/li><li>I tempi di elaborazione del rimborso possono variare a seconda delle banche, dei fornitori di servizi di pagamento e dei sistemi di cambio valuta.<\/li><\/ul><h3>11. Modifiche alla politica<\/h3><p>Skydive Zanzibar si riserva il diritto di modificare la presente Politica di Rimborso e Cancellazione in qualsiasi momento. Si applicher\u00e0 la politica in vigore al momento della prenotazione.<\/p><h3>12. Contatti<\/h3><p>Per qualsiasi domanda riguardante cancellazioni o rimborsi, contattateci utilizzando i recapiti ufficiali indicati sul nostro sito web.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7eee31f elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"7eee31f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0a38c4e e-con-full e-flex e-con e-child\" data-id=\"0a38c4e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b10b8f elementor-widget elementor-widget-gallery\" data-id=\"0b10b8f\" data-element_type=\"widget\" data-e-type=\"widget\" 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href=\"https:\/\/skydive-zanzibar.com\/wp-content\/uploads\/2025\/11\/Skydive-Zanzibar-Tandem-Jump-014-e1764911774194.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"0b10b8f\" data-elementor-lightbox-title=\"Skydive Zanzibar Tandem Jump 014\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NjE2LCJ1cmwiOiJodHRwczpcL1wvc2t5ZGl2ZS16YW56aWJhci5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzExXC9Ta3lkaXZlLVphbnppYmFyLVRhbmRlbS1KdW1wLTAxNC1lMTc2NDkxMTc3NDE5NC5qcGciLCJzbGlkZXNob3ciOiIwYjEwYjhmIn0%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/skydive-zanzibar.com\/wp-content\/uploads\/2025\/11\/Skydive-Zanzibar-Tandem-Jump-014-e1764911774194.jpg\" data-width=\"1703\" data-height=\"1413\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a class=\"e-gallery-item elementor-gallery-item elementor-animated-content\" 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href=\"https:\/\/skydive-zanzibar.com\/wp-content\/uploads\/2025\/11\/Skydive-Zanzibar-Team-005.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"0b10b8f\" data-elementor-lightbox-title=\"Skydive Zanzibar Team 005\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NjIyLCJ1cmwiOiJodHRwczpcL1wvc2t5ZGl2ZS16YW56aWJhci5jb21cL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjVcLzExXC9Ta3lkaXZlLVphbnppYmFyLVRlYW0tMDA1LmpwZyIsInNsaWRlc2hvdyI6IjBiMTBiOGYifQ%3D%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/skydive-zanzibar.com\/wp-content\/uploads\/2025\/11\/Skydive-Zanzibar-Team-005.jpg\" data-width=\"1080\" data-height=\"1080\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89bbb31 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"89bbb31\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8db22b elementor-widget elementor-widget-heading\" data-id=\"d8db22b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LE TUE FOTO E VIDEO DI PARACADUTISMO<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43db722 elementor-widget elementor-widget-heading\" data-id=\"43db722\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ospiti veri, salti veri, viste vere<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81aed03 elementor-widget elementor-widget-text-editor\" data-id=\"81aed03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Salva i momenti!<\/strong> Non dimenticate di dare un&#039;occhiata al nostro video e alle foto della vostra esperienza, montati professionalmente, oltre a un montaggio di 30 secondi per Instagram.\u00a0\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09039d9 elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"09039d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-skew\" href=\"https:\/\/skydive-zanzibar.com\/it\/gallery\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Guarda la Galleria<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Cancellation Policy Skydive Zanzibar \u2013 Tandem Skydives 1. General This Refund and Cancellation Policy applies to all tandem skydiving bookings made with African Skydive Ventures Ltd, trading as Skydive Zanzibar (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d). By making a booking, you acknowledge and agree to the terms outlined below. 2. Deposits and Payments A booking is [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-894","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund &amp; Cancellation Policy - Skydive Zanzibar<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/skydive-zanzibar.com\/it\/refund-cancellation-policy\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund &amp; Cancellation Policy - Skydive Zanzibar\" \/>\n<meta property=\"og:description\" content=\"Refund &amp; Cancellation Policy Skydive Zanzibar \u2013 Tandem Skydives 1. General This Refund and Cancellation Policy applies to all tandem skydiving bookings made with African Skydive Ventures Ltd, trading as Skydive Zanzibar (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d). By making a booking, you acknowledge and agree to the terms outlined below. 2. 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